1. Obtain a written RTI 01 application or letter for information or a verbal request or a letter acknowledging receipt of the information officer.
2. Will be notified within 14 days whether you can provide information relevant to your request.
3. If it is decided to give you the requested information, it will be sent to you if you have to pay a fee prescribed by the Commission. If you choose to obtain the information, you will be provided with the information within 14 days, free of charge or on payment of a fee.
4. If it is difficult to provide the information within 14 days after the payment of the fee, the Information Officer will give you the requested information within an additional period of not more than 21 days stating the reasons for extending that period.
5. Requests for information regarding any citizen’s life and personal liberty will be answered within 48 hours of receiving the request.